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Privacy Policy

Last Updated: 8 June 2026

This Privacy Policy explains how HOLDiT Marketing and Manufacturing (“HOLDiT”, “we”, “our”, “us”, or the “Site”) collects, uses, shares, and protects your personal information when you visit www.holdit.co.za, contact us, submit enquiries, or otherwise interact with our website and services.

We are committed to protecting your privacy and handling your personal information responsibly and transparently in accordance with the Protection of Personal Information Act, 2013 (“POPIA”), and other applicable data protection laws.

1. Contact Us

If you have any questions regarding this Privacy Policy, our privacy practices, or wish to exercise your rights under POPIA, please contact us:

Email: online@holdit.co.za

Address:
HOLDiT Marketing and Manufacturing
1 Homestead Road
Kya Sand
Randburg
2163
South Africa

2. Information We Collect

We may collect the following categories of personal information:

Device and Website Usage Information

Purpose: To ensure the website functions correctly, improve user experience, monitor website performance, and maintain security.

Source: Automatically collected through cookies, analytics tools, server logs, and similar technologies.

Information collected may include:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Geographic location (where available)

  • Pages visited

  • Time spent on pages

  • Referral sources

  • Website interactions

Contact and Enquiry Information

Purpose: To respond to enquiries, provide information about our products and services, and maintain communication records.

Source: Provided directly by you through contact forms, email correspondence, or telephone communications.

Information collected may include:

  • Full name

  • Company name

  • Email address

  • Telephone number

  • Enquiry details and correspondence history

Business Relationship Information

Purpose: To provide quotations, process requests, establish business relationships, and manage customer, supplier, and partner interactions.

Information collected may include:

  • Business contact details

  • Company information

  • Transaction and communication records

3. How We Use Your Information

We may use your personal information to:

  • Respond to enquiries and requests.

  • Provide information about our products and services.

  • Process quotations and business requests.

  • Manage customer, supplier, and partner relationships.

  • Improve, maintain, and secure our website.

  • Monitor website performance and analytics.

  • Send marketing communications where consent has been provided.

  • Detect fraud, security incidents, or misuse of our systems.

  • Comply with legal, regulatory, and contractual obligations.

4. Sharing Your Information

We will only share personal information where necessary and appropriate, including with:

Service Providers

Third-party providers who assist with:

  • Website hosting

  • Email communications

  • Customer relationship management systems

  • Analytics and reporting services

  • IT support and security services

Marketing and Analytics Providers

Including services such as:

  • Google Analytics

  • Google Ads

  • Microsoft Advertising

  • Microsoft Clarity

  • Meta (Facebook and Instagram) advertising platforms

Professional Advisors

Including legal, accounting, auditing, and regulatory advisors where necessary.

Legal Authorities

Where disclosure is required by law, court order, regulatory requirement, or to protect our rights and interests.

We do not sell personal information to third parties.

5. POPIA Compliance

In accordance with POPIA:

  • Personal information is collected only for specific, lawful purposes.

  • Information is processed fairly, lawfully, and transparently.

  • Appropriate security safeguards are implemented to protect personal information.

  • Personal information is retained only for as long as necessary.

You have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of information where legally permissible.

  • Object to certain processing activities.

  • Withdraw consent where processing is based on consent.

  • Lodge a complaint with the Information Regulator of South Africa.

To exercise any of these rights, please contact us at online@holdit.co.za.

6. Marketing Communications

Where you have consented, we may send you information regarding:

  • New products

  • Industry updates

  • Company news

  • Promotions and special offers

  • Events and exhibitions

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our communications or by contacting us directly.

7. Cookies

Our website uses cookies and similar technologies to:

  • Enable website functionality.

  • Improve website performance.

  • Analyse visitor behaviour.

  • Remember user preferences.

  • Support marketing and advertising activities.

You may manage or disable cookies through your browser settings. Please note that certain website features may not function correctly if cookies are disabled.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. We encourage users to review the privacy policies of any third-party websites they visit.

9. Data Security

We implement reasonable technical and organisational measures designed to protect personal information against:

  • Unauthorised access

  • Accidental loss

  • Misuse

  • Alteration

  • Disclosure

  • Destruction

While we take appropriate precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfil the purpose for which it was collected.

  • Comply with legal and regulatory obligations.

  • Resolve disputes.

  • Enforce agreements and policies.

When information is no longer required, it will be securely deleted or anonymised.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be published on this page together with the revised “Last Updated” date.

12. Do Not Track

Our website does not currently respond to “Do Not Track” browser signals. However, users may manage tracking preferences through browser settings and cookie controls where available.